The Firetong, extremely concerned with the privacy of users, established its Policy in order to ensure the credibility of this sales channel and the confidentiality of personal information entered on its servers.

DATA STORAGE

We request user information:
· Register on the site
· Place an order
· Answer poll online
· Participate in promotions
· Receive news

In an automated way, the following data is also collected:
· Access date and time
· Visit time on each page
· Number of pages visited
· IP adress

REGISTRATION

To browse the site, it is not necessary to provide any personal information. However, if the user eventually uses some of the services, it will be necessary to identify himself, previously providing some personal data.

PURPOSE OF DATA STORAGE

The stored data will have statistical purposes. For example, preferences, number of visits and clicks on each page available on our website.

SEGMENTATION

The stored data will also be analyzed to obtain information about the profile of users who access the site, in order to personalize the offer of services and/or products.

We still use the information stored for statistical purposes, such as making the purchase, tracking orders, tracking product deliveries and other operations that may contribute to efficient service.

INFORMATION MAINTENANCE

The site allows the user to edit their registered data, if necessary.

SAFETY

All information entered is stored on internal and secure servers, with restricted access. The manipulation of data takes place in an automated way, not allowing unauthorized persons to have access to them. We will never sell your information to third parties, whether individuals or companies.

SAFE ENVIRONMENT

We use a secure environment for transactions, performing data encryption, server authentication, message integrity and client authentication. This practice ensures that information travels through this channel safely, quickly and efficiently. Our website is protected by the strongest encryption system available for non-military applications (using 1024-bit keys).

FAKE E-MAILS

If you eventually receive an email about a purchase you didn’t make, be careful, it could be a virus. We guarantee that the email received was not sent by Firetong. The message is likely to be “spam”, and the best thing to do is to delete it immediately.

We do not request any confirmation of data through emails unless necessary and made through our official service channels that you find at the bottom of our website, therefore, do not respond to these messages. If you receive any such message, we ask that you contact us, so we can check and give you the appropriate guidelines.

As already mentioned in the topic “Safe Environment” the Firetong. is protected against this type of criminal action and all the data of our registered customers is kept safe.

E-MAILS

Out of respect for the users of this site, Firetong makes use of “Permission Marketing”, not sending advertising and promotional emails without the user’s authorization.

The site provides structures that allow the user to select whether or not to accept his e-mail in the “Newsletter” advertising lists. Thus, it is possible to unsubscribe from sending emails at any time.

COOKIES

Cookies are small text files sent and stored on the user’s computer. These files are used to recognize, track and store the user’s browsing on the Internet. The use of cookies allows the website to offer an exclusive service, according to the characteristics and interests of the users, even allowing the offer of specific content and advertising for each one.

The user has the power to turn off his cookies, in his browser options, or by making changes to the Anti-Virus program tools. However, this may change the way you interact with our site. This may or may not affect your ability to log in or even make purchases on our site.

POLICY CHANGES

Always seeking to ensure clear and precise rules, we may eventually change this policy, and therefore, we recommend that you read it periodically.

Any eventual change in this Privacy Policy will be transcribed therein.

The date of the last change is inserted at the end of the Privacy Policy. This makes it easier for the user to know when the last modification was made.

FINAL CONSIDERATIONS

In case of any disagreement about our Privacy Policy or complaints about the services provided, feel free to contact us.

The disclosure of this policy is an example of serious and transparent work developed by trained and competent professionals to carry out the complete process, always respecting our users, customers and/or visitors.

The Firetong team thanks you for your visit and invites you to join our list of satisfied customers doing business with us.

Last update 19/04/2024